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人才招聘是HR的一項重要工作,也是一項頗有壓力的工作。
Talent recruitment is an important and stressful task for HR.
有的人認為招聘就是對外發布一下招聘信息,然后再對應聘者進行一番面試,挑選出滿意人才的過程。說起來輕描淡寫,似乎非常容易。其實,HR的人才招聘分為兩類,一類是普通人才,像一些專員類、基層類管理人員,這類人才的信息資源非常多,HR往往通過一些常規的招聘手法就可以順利完成工作,常見的是:招聘網站、人才市場現場招聘會、校園招聘、內部員工引薦等。但對于一些稀缺的關鍵性人才,如技術人才、高端管理人才,這類招聘就不那么簡單了,也是HR頭疼的事。
Some people believe that recruitment is the process of posting job postings to the public and then conducting interviews with applicants to select satisfactory talents. To put it lightly, it seems very easy. In fact, HR talent recruitment can be divided into two categories. One is ordinary talents, such as specialists and grassroots managers. These talents have a lot of information resources, and HR can often complete their work smoothly through some conventional recruitment methods, such as professional recruitment websites, on-site job fairs in talent markets, campus recruitment, internal employee referrals, etc. But for some scarce key talents, such as professional and technical talents, high-end management talents, this type of recruitment is not so simple, and it is also the most headache for HR.
因為這類關鍵人才處于人才體系金字塔的上層部分,屬于社會精英,數量非常。對于企業來說是一種稀缺資源,而且往往都已有較好的工作,不會流入人才市場,在招聘網站上也很難搜索到這類人才的信息。如何把他們找出來?
Because these key talents are located in the upper part of the talent pyramid and belong to the social elite class, their numbers are very rare. For enterprises, it is a scarce resource, and often there are already good jobs that do not flow into the talent market. It is also difficult to search for information on such talents on professional recruitment websites. How to find them?
這時候,許多HR人士就會非常頭疼了。在很多公司里,招聘一位營銷總監、研發工程師之類的關鍵人才,往往半年時間都到不了崗,而公司又急著要,老板又催得緊,從而讓HR倍感壓力,甚絕望。
At this point, many HR professionals will have a headache. In many companies, hiring a key talent such as a marketing director or R&D engineer often takes six months to arrive, and the company is in a hurry to hire them, while the boss is pressuring them, which puts pressure and even despair on HR.
許多公司往往會把這類關鍵人才委托給獵頭公司,通過高額付費的方式,借助獵頭公司來獵取高端人才。為什么獵頭公司能有效完成招聘工作,而公司的HR卻束手無策呢?這自然歸因于獵頭公司的獨特手法。公司HR招聘與獵頭公司招聘有很大的區別:HR用的往往是常規的渠道,如人才市場、招聘網站、校園招聘等。但問題是關鍵人才往往都已有穩定的工作,不會輕易流入人才市場,HR通過這些渠道搜索關鍵人才,無異于緣木求魚;而獵頭公司在獵取關鍵人才時,往往有獨特性的門道。
Many companies often entrust these key talents to headhunting companies and use them to hunt for high-end talents through high paying methods. Why can headhunting companies effectively complete recruitment work, while the company's HR is helpless? This is naturally attributed to the unique approach of headhunting companies. There is a significant difference between company HR recruitment and headhunting recruitment: HR often uses conventional channels such as talent markets, recruitment websites, campus recruitment, etc. But the problem is that key talents often have stable jobs and will not easily enter the talent market. HR searching for key talents through these channels is like seeking fish from a tree; Headhunting companies often have unique methods when hunting for key talents.
獵頭公司為什么敢于向公司收取巨額的人才招聘服務費?因為它有一個獨特的法寶——人才數據庫。獵頭公司是非常注重人才數據庫的建設,因為它是一個獵頭公司的實力體現,獵頭公司往往會通過多種渠道來獲取關鍵人才信息,來不斷擴充公司的人才數據庫。
Why do headhunting companies dare to charge huge talent recruitment service fees to companies? Because it has a unique treasure - talent database. Headhunting companies attach great importance to the construction of talent databases because it reflects the strength of a headhunting company. Headhunting companies often obtain key talent information through various professional channels to continuously expand their talent databases.
01網絡尋訪:獵頭公司每天會留意各種新聞媒體上有關人才的信息,通過網絡、新聞、報紙、雜志、常規網站、論壇、社交網站、QQ群、MSN、微博、微信等來尋找人才,隨時記錄,隨時存儲。
01 Network Search: Headhunting companies pay attention to information about senior talents on various news media every day, searching for talents through the internet, news, newspapers, magazines, regular websites, forums, social networking sites, QQ groups, MSN, Weibo, WeChat, etc., recording and storing them at any time.
02會務尋訪:派出嗅覺敏銳的獵手,參加各種大型商務活動或社交活動,尤其是一些高端人才培訓會、高端論壇等,這些場合往往是高端人才聚集的地方,獵頭公司可以尋找各種獵物,獲取關鍵人才信息資源。
02 Conference Search: Send sharp smelling hunters to participate in various large-scale business or social events, especially high-end talent training meetings, high-end forums, etc. These occasions are often places where high-end talents gather. Headhunting companies can search for various prey and obtain key talent information resources.
03隔墻設耳:在一些大型知名公司里發展內線,建立一支兼職獵手搜索隊,來獲取大公司內部人才信息。
03 Wall Ear Setting: Develop internal lines in some large and well-known companies, establish a part-time hunter search team to obtain talent information within the company.
04撒好漁網:借助一些媒體廣告宣傳,吸引高端人才,積極接受他們上門登記或上網登記。
04 Set up a fishing net: Use some media advertising to attract high-end talents and actively accept their on-site registration or online registration.
05廣求資源:對人才集中的地方,如高校、研究所、培訓公司、行業協會、招聘網站的客戶服務部等,通過內部或合作的方式,來獲取高端人才信息資源。
05 Seeking Resources: For places where talent is concentrated, such as universities, research institutes, training companies, industry associations, customer service departments of professional recruitment websites, etc., obtain high-end talent information resources through internal transactions or cooperation.
06資源共享:獵頭公司之間互換人才庫資源,從而快速擴充公司的人才數據庫。 一旦獵頭公司的人才數據庫建好了,那么針對別的公司委托的關鍵人才招聘服務,就可以直接在獵頭公司的人才數據庫里尋找匹配的人才信息,然后就可以通過高薪、高職位、好的發展前景、情感線等多種方式來挖取人才。
06 Resource Sharing: Headhunting companies exchange talent pool resources to quickly expand their talent database. Once the talent database of the headhunting company is established, key talent recruitment services commissioned by other companies can be directly searched for matching talent information in the headhunting company's talent database, and talent can be recruited through various methods such as high salaries, high positions, good development prospects, and emotional connections.
當然,如果有些關鍵人才在人才數據庫里找不到合適人選,那該怎么辦?其實,獵頭公司還有一絕招:Cold Call,即陌生拜訪。針對該類關鍵人才所處的行業,找到該類行業的大型公司聯系電話,就可以通過電話訪談的方式,聯系到該公司內部的人才,然后私下跟進和溝通,通過挖墻腳的方式,把他們挖取過來。
Of course, what if some key talents cannot find suitable candidates in the talent database? In fact, headhunting companies have another trick: Cold Call, which means visiting strangers. For the industry in which this type of key talent operates, finding the contact phone number of a large company in this industry can be used to reach out to the top talents within the company through phone interviews, and then privately follow up and communicate with them. By digging at the bottom of the wall, they can be recruited.
對于獵取一些營銷高管、工程師、公司總經理之類的人才,這種方式非常有效。 而作為公司的HR部門,也必須學習獵頭公司這種獵才手法。畢竟借助獵頭公司,是要付出巨額人才招聘服務費的,而且一旦獵取到的人才快速離職,那對公司來說,將是一項巨大的虧損。所以,公司HR部門在招聘過程中,也必須建立自己的關鍵人才數據庫,將招聘過程中收集到的一些人才信息,存入公司的人才數據庫中,積累自己的人才庫資源,并輔助一些“挖墻腳”的手法,來獵取關鍵性人才。HR在獵取關鍵人才時,一定要有針對性,要摸到對方的習性和活動范圍,才能有的放矢。
This method is very effective in hunting for talents such as marketing executives, engineers, and company general managers. As the HR department of the company, it is also necessary to learn the talent hunting techniques of headhunting companies. After all, relying on headhunting companies requires paying huge talent recruitment service fees, and once the recruited talents leave quickly, it will be a huge loss for the company. So, during the recruitment process, the HR department of the company must also establish its own key talent database, store some cutting-edge talent information collected during the recruitment process in the company's talent database, accumulate its own talent pool resources, and assist in some "poaching" methods to hunt for key talents. When HR is hunting for key talents, they must be targeted and understand the other party's habits and scope of activities in order to be targeted.
曾看過這樣一個案例:美國有一家生物制藥企業,名叫Chiron公司。隨著公司規模的擴大,公司需要大量的藥劑師。結果,該公司招聘主管在嘗試了互聯網和很多其他的搜尋方式之后,他驚訝地發現,在人才市場上,普通藥劑師竟然非常緊缺。于是,他不得不采用一些富有創意的手法:跟柜臺后的藥劑師聊天,談話的內容包括:“如何與藥劑師取得聯系?”“藥劑師喜歡訪問哪些網站?”通過這種聊天的方式,他了解到:藥劑師們喜歡在晨會時收聽公眾電臺(National Public Radio)的新聞節目。
I have seen a case where there is a biopharmaceutical company in the United States called Chiron Corporation. As the company expands, it requires a large number of pharmacists. As a result, after trying the Internet and many other search methods, the recruitment director of the company was surprised to find that there was a shortage of ordinary pharmacists in the talent market. So he had to resort to some creative methods: chatting with pharmacists behind the counter, including topics such as "How to get in touch with pharmacists?" and "What websites do pharmacists like to visit?" Through this way of chatting, he learned that pharmacists enjoy listening to National Public Radio's news programs during morning meetings.
于是,Chiron公司通過贊助本地公眾電臺,向外界發出了招聘信息。公司原希望有100名候選人露面,結果在一周內就獲得了300多名候選人。 此外,公司HR還可以與同行業其他大型公司的HR部門“結盟”,以求資源共享,典型的做法就是“簡歷共享”,即當公司人才數據庫里找不到合適人才時,可以請求同盟公司,因為對方可能有這方面的人才資源,且一時又用不上,這樣就可以相互支援。
So Chiron company sponsored local public radio stations and sent out recruitment messages to the outside world. The company originally hoped to have 100 candidates appear, but within a week, it received over 300 candidates. In addition, the company's HR can also form alliances with the HR departments of other large companies in the same industry in order to share resources. The most typical approach is "resume sharing", which means that when suitable talents cannot be found in the company's talent database, the alliance company can be requested to recommend them, as the other party may have talent resources in this area that are not needed for the time being, so that they can support each other.
對于公司HR來說,學習和借鑒獵頭公司的招聘手法是非常有必要的。HR可以通過建立自己的人才數據庫,積累人才資源,并結合一些創新的招聘策略,如Cold Call、有針對性的廣告宣傳、行業聯盟等,來提高招聘關鍵性人才的成功率。
For company HR, it is very necessary to learn and draw on the recruitment methods of headhunting companies. HR can improve the success rate of recruiting key talents by establishing their own talent database, accumulating talent resources, and combining innovative recruitment strategies such as Cold Call, targeted advertising, industry alliances, etc.
此外,HR在招聘關鍵性人才時,還需要有針對性地了解目標人才的習性和活動范圍,以便更有效地進行招聘。例如,上述案例中的Chiron公司,通過了解藥劑師的喜好和習慣,采取了贊助公眾電臺的方式,成功地吸引了大量藥劑師的關注和應聘。
In addition, when recruiting key talents, HR also needs to have a targeted understanding of the target talents' habits and activity scope in order to recruit more effectively. For example, in the above case, Chiron Company successfully attracted a large number of pharmacists' attention and job applications by sponsoring public radio stations to understand their preferences and habits.
總之,人才招聘是一項復雜而富有挑戰性的工作,需要HR不斷學習和創新,結合企業的實際需求和市場環境,采取合適的招聘策略和方法,以確保能夠招聘到合適的人才,推動企業的發展和進步。
In short, talent recruitment is a complex and challenging task that requires HR to continuously learn and innovate, adopt appropriate recruitment strategies and methods based on the actual needs and market environment of the enterprise, to ensure the recruitment of suitable talents and promote the development and progress of the enterprise.
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