新獵快速掌握獵頭工作的流程和技巧
在一個(gè)客觀的角度給獵頭新人講解一些工作中比較有效的技巧,很多
山東獵頭公司人員手上的職位也不是全部都能完成,都有很多完不成的職位,如果碰到是硬骨頭的單子,一般也會(huì)雙手一攤表示沒轍,當(dāng)然有很多做成的不過難免會(huì)有一部分是運(yùn)氣成分在里面!優(yōu)良的獵頭就是把運(yùn)氣比例不斷縮小,用各種自己摸索出的熟練有效的技巧把控全流程增加成功率。
From an objective point of view, explain some effective skills to new headhunters. Many Shandong headhunters can not complete all the positions they have. There are many unfinished positions. If there is a hard list, they will usually put their hands together to show that there is no way. Of course, there are a lot of achievements, but it is inevitable that some of them are made by luck! A good headhunter is to constantly reduce the proportion of luck and control the whole process with various skillful and effective skills that he has found to increase the success rate.
拿到JD,其實(shí)也不明白企業(yè)到底是要什么樣的人?
After getting JD, I don't really know what kind of person the enterprise wants?
對于成熟的顧問,可以通過和客戶聊幾分鐘就能準(zhǔn)確的把握到對職位的軟、硬性要求,但作為新獵頭,要達(dá)到這個(gè)境界,就必須經(jīng)歷如數(shù)次的磨練。拿到一家新客戶、新職位,我們可以通過以下幾個(gè)方面了解:企業(yè)官網(wǎng)、對接企業(yè)的顧問,了解公司的背景、發(fā)展歷程、公司規(guī)模、組織架構(gòu)、產(chǎn)品、市場占有情況、等基本信息。
For a mature consultant, you can accurately grasp the soft and hard requirements of the position by talking with the customer for a few minutes, but as a new headhunter, to reach this level, you must go through several times of training. When we get a new customer and a new position, we can learn from the following aspects: the official website of the company, the consultant of the company, the company's background, development history, company size, organizational structure, products, market share, and other basic information.
跟你的顧問了解公司該崗位的詳細(xì)信息,比如新增還是空缺,如果新增,原因以及希望增設(shè)該崗位的目的,如空缺,那前任離職原因;薪資預(yù)算、職位的硬性要求(學(xué)歷、專門、年齡、工作經(jīng)驗(yàn)、星座等)、職位的軟性要求(性格、溝通風(fēng)格、做事風(fēng)格等)、職位直線上級(jí)的用人風(fēng)格等基本信息。
Learn the details of the position with your consultant, such as whether it is new or vacant, if it is new, the reason and the purpose of adding the position, such as vacant, the reason for the former resignation; Salary budget, hard requirements of the position (education background, specialty, age, work experience, constellation, etc.), soft requirements of the position (personality, communication style, work style, etc.), employment style of the position's line supervisor, and other basic information.
找到人了,不敢拿起電話,因?yàn)楹ε戮芙^、害怕拿起電話不知道說什么?
When I find someone, I dare not pick up the phone because I am afraid to refuse and pick up the phone. I don't know what to say?
我們獵頭不是中介,也不是銷售,我們是提供人力資源服務(wù)解決方案的,對于職業(yè)經(jīng)理人來說,能被一個(gè)自信、專門的獵頭看上,是一件自豪的事情,所以不要害怕,自信、做個(gè)禮貌的開場和暖場,以拉近和候選人的關(guān)系。
We headhunters are not intermediaries, nor sales. We provide human resources service solutions. For professional managers, it is a matter of pride to be seen by a confident and professional headhunter. So don't be afraid. Be confident and do a polite opening and warm-up to close the relationship with candidates.
新獵手起初好使用專門的溝通話術(shù)和技巧模板,從而慢慢形成自己的溝通風(fēng)格。在沒有模板的情況下,溝通前要梳理一下,本次溝通分為哪幾個(gè)模塊,需要溝通那些問題,并記在筆記本上,隨時(shí)提醒自己,比如touch一個(gè)銷售管理崗,首先基本的:產(chǎn)品、渠道模式、團(tuán)隊(duì)業(yè)績、團(tuán)隊(duì)構(gòu)架、業(yè)績分布情況、客戶資源等。
At first, new hunters prefer to use special communication scripts and skill templates, thus gradually forming their own communication style. In the absence of a template, before communication, we should sort out which modules this communication is divided into, and which questions need to be communicated, and write them down in a notebook to remind ourselves at any time. For example, touch is a sales management post. First of all, the basic: product, channel model, team performance, team structure, performance distribution, customer resources, etc.
接下來了解候選人目前的求職意向,以及對新機(jī)會(huì)的期待和要求,通過溝通捕捉到候選人內(nèi)心真實(shí)的想法,這個(gè)其實(shí)也就是Sense。
Next, understand the candidate's current job intention, expectations and requirements for new opportunities, and capture the candidate's true thoughts through communication. This is actually Sense.
總之,要時(shí)刻調(diào)整自己的心態(tài),不能因?yàn)橐淮蔚木芙^而放棄溝通,因?yàn)橹挥性跍贤ㄖ胁拍艹砷L,才能積累溝通經(jīng)驗(yàn),不斷提升溝通技巧。沒有什么技巧,技巧就是多練多電話。在溝通的過程中去總結(jié)和鍛煉技巧,原則就是是堅(jiān)持、不要臉、堅(jiān)持不要臉,做到這點(diǎn),我們就離成功不遠(yuǎn)了。
In short, you should always adjust your mind and not give up communication because of a refusal, because only in communication can you grow, accumulate communication experience and constantly improve communication skills. There is no skill. The skill is to practice more. In the process of communication, we should summarize and exercise our skills. The principle is to adhere to, be faceless, and be faceless. If we do this, we will be close to success.
時(shí)間管理
time management
拿出一個(gè)小的記事本,把自己在操作的職位和事情全部列下來,每天早上跟顧問溝通手上職位情況,確定緊急程度,根據(jù)緊急程度進(jìn)行排序。重要緊急的事情立馬做,緊急不重要的事優(yōu)先做,重要不緊急的事稍后做,不重要、不緊急的事不要做。每天主要操作的職位不要超過2-3個(gè),不要每個(gè)職位都想做一下,這樣每個(gè)職位都做不好,不如突擊某2-3個(gè)職位,確保每天都有1-2個(gè)推薦。
Take out a small notepad, list all the positions and things you are working on, communicate with the consultant every morning about the positions in hand, determine the degree of urgency, and sort them according to the degree of urgency. The important and urgent things should be done immediately, the urgent and unimportant things should be done first, the important and unimportant things should be done later, and the unimportant and unimportant things should not be done. There should be no more than 2-3 main operating positions every day. Don't try to do it for every position. In this way, every position can't be done well. It's better to focus on 2-3 positions and make sure there are 1-2 recommendations every day.
合理的劃分時(shí)間,比如每天上班的件事就是打開網(wǎng)站,用30min的時(shí)間做簡歷的搜索;上午或下午某個(gè)時(shí)間段,只做某個(gè)職位;面試輔導(dǎo)統(tǒng)一安排在,下午下班前1個(gè)小時(shí)等,時(shí)間確定后,這個(gè)時(shí)間段就什么都別想,只專心做這個(gè)職位,可以大大提高工作效率。要克服心里障礙,做到看到簡歷,拿起電話就能聊,從而提高尋訪效率,增加溝通量。
Divide the time reasonably. For example, the first thing to work every day is to open the website and spend 30 minutes searching resumes; At a certain time in the morning or afternoon, you can only work for a certain position; The interview counseling is arranged at one hour before work in the afternoon. After the time is determined, nothing will be considered in this time period. Just concentrate on this position can greatly improve work efficiency. We should overcome the obstacles in our hearts, so that we can chat when we see the resume and pick up the phone, so as to improve the efficiency of search and increase the amount of communication.
The process and skills of new hunting to quickly master headhunting work have been explained to you in general. You can make a reference, and more relevant matters will come to our website http://www.qvnvn.cn Ask about it!